NLX provides an end-to-end platform for initiating, monitoring, and analyzing customer interactions, and has secured $4.6 million in Series Seed II investment.
The financing was led by IAG Capital Partners, with participation from JetBlue Ventures and Flying Fish Ventures. The cash will be used to speed up market expansion and product optimization.
NLX is an end-to-end platform for creating, managing, and analyzing all of your customer conversations, led by CEO Andrei Papancea. Brands may use the conversational AI platform to build automated, tailored voice, chat, and multimodal dialogues all in one location.
Furthermore, with built-in reporting and analytics, teams may alter discussions in real-time based on qualitative and quantitative consumer feedback to improve the customer experience.
Other than NLX, you can avail of E-commerce Development services too. So, scroll down and see multiple reaches and trends.
How NLX Raises Millions In Seed Funding
This announcement comes nearly a year after NLX announced a $5 million initial investment round in January 2022, increasing the total raised to $9.6 million.
NLX has significantly increased its customer base with enterprise, Fortune 200, and mid-sized companies since the last round of funding; launched The Showroom (a live, personalized, multimodal conversational experience with AWS); and received a patent for our multi-channel audio synchronization technology for task automation.
NLX has plans to launch Dialog Studio 2.0 in early 2023; and won “Best Customer Service Platform 2022” as well as “Best Tools and Services 2022”.
NLX was also featured in VentureBeat, The Hill, Forbes, Airports International, and PYMNTS. com, Banking CIO Outlook, Voicebot.ai, and several other publications throughout the year.
Trending 10 NLX Studio Alternatives And Competitors
Here are the top 10 trending NLX studio Alternatives and competitors.
- Drift
Drift’s Conversation Cloud enables businesses to engage with buyers in a personalized manner at every stage of their journey, from research to sales chat to post-sales support. It consists of three main services: Conversational Marketing, Conversational Sales, and Conversational Service, all of which are powered by our underlying Conversational AI.
- Qualified
Qualified is the pipeline creation platform that drives the Pipeline Cloud, a game-changing new set of tools and procedures that help modern revenue teams generate more pipelines.
- ServiceNow now platform
The Now Platform provides an enterprise System of Action. It is simple to design contextual workflows and automate business activities using a single data model.
- IBM Watson Assistant
IBM Watson Assistant is a virtual assistant platform that uses artificial intelligence (AI) techniques like natural language understanding and machine learning to automate interactions with customers and assist them in resolving issues through virtual agents/chatbots across digital and voice channels.
- Pega platform
Pega is the only industry-leading platform that enables you to create scalable, enterprise-grade CRM, DPA, BPM, Case Management, and AI apps on a single unified platform.
- Verloop.io
Verloop.io is a live-chat platform that includes a suite of automated tools for customer assistance and engagement such as lead generation, demo booking, and E-commerce.
- Tars
TARS is a platform that allows users to construct chatbots without requiring any programming experience.
- LivePerson
Customer experience management is important. With LivePerson’s online real-time interaction tools, you can increase conversions and client loyalty.
- Manychat
Manychat allows you to build a Facebook Messenger bot for marketing, sales, and customer service. It’s simple and free.
- Kore.AI
Kore Messaging Platform is a platform that provides a secure centre for employees to communicate, exchange data, manage projects, access third-party apps, and take quicker, more decisive decisions, as well as utilize NLP-enabled bots to assist in operating more efficiently and effectively.
Concluding Thoughts
The biggest takeaway here seems to be that NLX is achieving its mission. It’ll likely be a while before we see the fruits of their efforts, but NLX certainly has big plans to make the lives of web designers more productive.
We believe that the future is bright for NLX and its industry, and are happy to support a company that is providing a new service to the space. If you are looking to take your website reach higher other than this, check our Best E-commerce Software System.
